Privacy Policy

1. Information You Provide to Us

We may collect personal information that you voluntarily provide when you:

• request a consultation;
• submit a contact form;
• request educational materials or resources;
• communicate with us by email, telephone, or text message;
• inquire about or enroll in the Advanced Reading Course.

Depending on the form or interaction, this information may include:

• parent or guardian name;
• parent or guardian email address;
• parent or guardian telephone number;
• information about a child’s grade level;
• information a parent or guardian chooses to provide about a child’s reading experience, academic goals, or educational needs;
• scheduling preferences;
• other information included in a message or inquiry.

Please do not submit sensitive personal information that is not necessary for us to respond to your inquiry or provide the requested educational service.

2. How We Use Your Information

We may use information you provide to:

• respond to questions or messages;
• review consultation requests;
• contact you about a consultation you requested;
• communicate about enrollment or course scheduling;
• provide information related to the Advanced Reading Course;
• provide educational materials you specifically requested;
• administer and improve our services;
• maintain records related to inquiries, enrollment, and course participation;
• protect the security and proper operation of our website and services.

Email addresses and telephone numbers submitted through our consultation and contact forms are intended primarily for individual communication related to your inquiry, consultation, enrollment, or participation in ARC.

We do not use telephone numbers submitted through these forms for unsolicited mass text-message campaigns.

Submitting a telephone number does not enroll you in a recurring promotional SMS program.

3. Communications

If you request information, submit a consultation request, or contact us, we may respond using the email address or telephone number you provide.

For example, we may:

• respond to your question;
• confirm or follow up about a consultation;
• contact you if we have difficulty reaching you by email;
• communicate about course scheduling or enrollment;
• send information directly related to a request you made.

You may ask us to stop nonessential communications at any time by replying to the communication or contacting us.

4. Information About Students

The Advanced Reading Course serves students in Grades 5–8, but this website, its consultation form, and its general contact form are intended for parents, guardians, and other adults.

Children should not submit their own personal contact information through these forms.

Parents or guardians may provide limited information about their child when necessary to help us understand the student’s grade level, reading experience, educational goals, or suitability for the course.

If we learn that personal information was submitted directly by a child under 13 without appropriate parental involvement, we may delete that information.

5. Information Collected Automatically

When you visit the website, the website platform and service providers that support the site may automatically collect limited technical and usage information.

This may include:

• Internet Protocol (IP) address;
• browser type;
• device type;
• operating system;
• approximate location derived from technical information;
• pages visited;
• referring pages;
• date and time of visits;
• interactions with the website.

This information may be used to operate the website, maintain security, understand how visitors use the site, and improve the visitor experience.

6. Cookies and Similar Technologies

The website and third-party services used by the website may use cookies or similar technologies to provide functionality, maintain security, remember preferences, and understand website usage.

Microsoft Clarity may use cookies and pseudonymous identifiers to connect page views and provide behavioral analytics, heatmaps, and session-recording functionality.

Where legally required, analytics cookies may be used only after appropriate consent has been obtained.

Your browser may allow you to block or delete cookies. Disabling certain cookies may affect how portions of the website or embedded services function.

7. Forms and Service Providers

We use third-party service providers to operate portions of the website and respond to inquiries.

For example:

• Typeform is used to provide our consultation and contact forms.
• Microsoft Clarity is used to provide website analytics, heatmaps, and session-interaction insights.

Information submitted through a Typeform form may be processed by Typeform in connection with providing that service.

Microsoft Clarity may process technical and behavioral information associated with website visits in connection with providing analytics services.

Other technology providers may process limited information as necessary to provide website hosting, communications, scheduling, analytics, data storage, payment processing, or related business services.

We provide service providers only with information reasonably necessary for them to perform services on our behalf.

8. Microsoft Clarity and Website Analytics

We use Microsoft Clarity to help us understand how visitors interact with the Advanced Reading Course website and to improve the website experience.

Microsoft Clarity may collect information about how visitors use the website, including:

• pages viewed;
• clicks, taps, and scrolling behavior;
• navigation patterns;
• device and browser information;
• approximate location derived from technical information;
• session and interaction data;
• technical identifiers associated with a browser or device.

Clarity may use first-party and third-party cookies and pseudonymous identifiers to associate interactions and page views and to provide behavioral analytics, heatmaps, and session-recording features.

Information collected through Clarity is used to help us understand how visitors navigate the website, identify areas of the site that may be confusing or difficult to use, evaluate the effectiveness of page design and content, and improve the overall visitor experience.

We do not use Microsoft Clarity to intentionally collect sensitive personal information submitted through form fields. Form input content may be subject to masking or other privacy protections provided by Clarity.

Microsoft may process information collected through Clarity in accordance with its own privacy practices.

Clarity retains different categories of analytics data for different periods. For example, Microsoft currently states that session playback data is generally retained for 30 days, while certain click, heatmap, and labeled-session data may be retained for up to 9 months.

Where required, Clarity may operate subject to user consent. In jurisdictions that require consent for analytics cookies or similar technologies, Clarity may limit cookie use or session continuity unless valid consent is provided.

You can use browser settings or other available privacy controls to manage or block cookies. Disabling cookies may reduce the functionality of analytics features.

9. How We Share Information

We do not sell personal information submitted through our consultation or contact forms.

We may disclose information to service providers that help us operate our website or provide our services, such as providers of:

• website hosting;
• online forms;
• email and communications;
• scheduling;
• analytics;
• data storage;
• payment processing, if applicable.

We may also disclose information when reasonably necessary to comply with law, respond to lawful requests, protect our rights or safety, prevent fraud or misuse, or enforce agreements.

10. Data Retention

We retain personal information for as long as reasonably necessary to:

• respond to an inquiry;
• provide requested services;
• maintain appropriate business records;
• comply with legal obligations;
• resolve disputes;
• protect our legitimate business interests.

Information that is no longer reasonably necessary may be deleted or anonymized.

11. Data Security

We take reasonable administrative and technical measures intended to protect personal information.

However, no website, electronic transmission, or storage system can be guaranteed to be completely secure.

12. Your Choices and Requests

You may contact us to:

• ask what personal information you have provided to us;
• request correction of inaccurate information;
• request deletion of information, where appropriate;
• ask questions about how information is being used;
• request that we stop nonessential communications.

We may need to verify your identity before completing certain requests.

13. Do Not Track Signals

Some browsers offer a “Do Not Track” or similar setting.

Because there is not currently a universally accepted standard for responding to these browser signals, this website does not rely on a Do Not Track signal as a standalone privacy preference mechanism.

You may use the privacy controls available through your browser and contact us directly regarding questions about your information.

14. Third-Party Links

The website may contain links to third-party services or websites.

Their privacy practices are governed by their own privacy policies, and we are not responsible for the privacy practices of third-party websites or services.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time as our website, services, or information practices change.

When we make changes, we will update the “Last Updated” date at the top of this page.

We encourage visitors to review this policy periodically.

16. Contact Us

If you have questions about this Privacy Policy or would like to make a privacy-related request, please contact: